As a team of health professionals, we focus on the “Well Being”, supporting the change of life journeys from “just surviving” to thriving.
Frequently Asked Questions
Q: What types of therapies do you provide?
A: Evidence-based, clinically proven assessments and treatments for the spectrum of mental health conditions.
All clinicians at The Dash - Health Hub apply the highest standard of professional practice to each of their clients. Common therapies include Cognitive-Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Schema Therapy, Eye Movement Desensitisation and Reprocessing (EMDR). The list of therapies is a long one, so please contact us if you have questions regarding specific therapies!
Q: Do you work with children, adolescents, couples and families, as well as individuals?
A: Yes, we do!
We are able to provide services across the lifespan.
Q: Do you provide Telehealth consults?
A: Yes, we do!
“Telehealth” services include phone and teleconference based consults. Please note that rebates may not apply to telehealth consults. Please contact us to discuss whether you are eligible for telehealth rebates.
Q: Do I need a referral to see a clinician at The Dash - Health Hub?
A: No. You can self-refer!
It is not essential that you have a referral to see a clinician at The Dash - Health Hub. Clients may call and book an appointment at any time without a referral and pay privately. Please note that Medicare Rebates will not apply to self-referral. Please feel free to discuss your options with reception staff prior to your appointment with a clinician.
Q: Can I get Medicare Rebates?
A: If you are eligible, Yes.
Medicare rebates are available for psychological treatment by registered psychologists under the Better Access to Mental Health Care initiative. Eligible individuals can receive rebates for up to 10 individual sessions per a calendar year. Recently, a new initiative has been released, which provides up to 40 sessions for individuals with diagnosed eating disorders (specific criteria apply). You require a referral from either a GP or specialist (Psychiatrist or Paediatrician) to be eligible for a Medicare Rebate. Please note that Medicare Rebates do not apply to:
Couples Counselling
Services from a counsellor
Assessment (outside of what is required for treatment, e.g. Cognitive Assessment)
Conditions which do not constitute a diagnosed mental illness, e.g., stress
“Parent” sessions within the treatment of a child
Fees for missed appointments or late cancellation
After you have reached the maximum number of allowable sessions for the calendar year you will not be eligible for any further Medicare rebates for treatment you receive from a psychologist until the new calendar year.
Q: How much do I get back from Medicare?
A: Medicare rebates are set at $129. 55 for standard Clinical Psychology consults and $88.25 for Generalist Psychology or Clinical Psychology Registrar consults.
Please note that The Dash - Health Hub do not offer bulk billing or sliding scale services and there is a gap fee for all consults.
Q: Can I receive Private Health Care Rebates?
A: Check with your Insurer.
Private Health Fund Rebates for psychology sessions are available from most Private Health Insurers. Check with your Private Health Care Fund prior to sessions. Please note that you cannot receive a Medicare rebate and private health care rebate on the same consult / service.
Q: Do you provide services under the National Disability Insurance Scheme (NDIS)?
A: Yes, we do.
Individuals with funding through the NDIS program are able to access services through The Dash - Health Hub. Please note that Medicare rebates do not apply to NDIS funded sessions. To find out more about this program, please go to the following website: http://www.ndis.gov.au/